FAQs

Vape Gods FAQs

Here are the most common questions we receive. If you have any other questions, please contact us at info@vapegods.com or 844.767.8818

Who Can Order From www.vapegods.com?

Anyone of legal smoking age; 18 and over in most places. 19 if you’re in Alabama, Alaska, New York, New Jersey, & Utah.

Is My Personal Information and Credit Card Information Safe to Transmit on This Site?

Yes, all data, including your personal info and credit card info is processed via PCI secured servers, using 128 - bit encryption technology. Equating to security protocol that provides the safety of 128 times more protection than if it were processed in a standard transaction, such as in a retail store or restaurant, where encryption is not the norm. We take your security very seriously. For more information, please see our Privacy Policy.

Does Vape Gods Offer Refunds?

Yes!. You have 15 days, from the date of purchase to return items to us. Please refer to our Terms & Conditions  for further details.

How Do I Return an Item?

For returns, a specific protocol needs to be followed and we must be contacted in order for you to receive an RMA number to authorize the return. Without this, your return will be void. Please refer to our Terms & Conditions for further details.

Does Vape Gods Offer Warranties?

Yes, we do. All items are sold with a 30-Day warranty, with the exception of Clearance Items, tanks, clearomizers, cartomizers, atomizer heads, & E-liquids. Please refer to our Terms & Conditions for further details.

Where is My Tracking Number?

When your order ships, you will receive an email letting you know it’s on the move, and your tracking number will be included. If you created an account with us, you can login at any time to check the status of your order, and if it has shipped, your tracking number can be found there.

How Long Does Shipping Take?

We ship your order the same day when your order is received by 12:00PM EST Monday - Friday. Depending of your shipping selection, shipping time is anywhere from 1 - 8 days. Shipping to Alaska or Hawaii can take up to 2 weeks. Please refer to our Customer Service page for further details.

Do You Offer International Shipping?

No, we do not offer international shipping at this time. 

How Do I Change or Cancel My Order?

Please Contact us ASAP at 844.767.8818. Due to our fast turnaround, the sooner, the better!

How Do I Contact Vape Gods?

Please contact us at info@vapegods.com or 844.767.8818

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